Why Shop With Us?

Why shop with Swing Set Paradise? It's really very simple. We are committed to bringing you quality products, expert advice from knowledgeable sales reps and superior customer service that sets us above our competitors.

1.) Our Extensive Online Store

Our online store is teeming with hundreds of top-quality products that help you find the perfect swing set or swing set accessory. We carry swing sets from the industry's most recognized manufacturer brand names. Shop our wide range of residential and commercial grade swing sets from top consumer rated brands.

Our broadening product catalog includes wooden swing sets, metal swing sets, commercial swing sets, swing set plans, swing set tarps, swing set accessories and a large selection of used swing sets. Be sure to check our site frequently for new offerings, as new products are added almost every month.

2.) Authorized Retailer Status

We are an authorized retailer for each brand we carry. Therefore, you can be assured that we conform to and often exceed our manufacturers stringent performance standards. As an authorized dealer of our brands, we have extensive knowledge and insight about our products, and we can provide you with the necessary education for using our products. We also stay on top of product updates and need-to-know information, such as product recalls and modifications, so that we can pass this knowledge along to you. Moreover, rest assured that when you buy products from an authorized retailer, the manufacturer will honor all current warranties. You'll get the best service possible when you need it.

3.) Secure Shopping

We want you to be satisfied when you shop with us. We believe a big part of this satisfaction comes from knowing that when you make a purchase, your information remains completely confidential and secure. We deliver on this expectation and go the extra mile. Whenever we collect sensitive information from you, such as credit card data and contact information, the information is encrypted and transmitted to us in a secure way. You can verify this by searching for a closed lock icon at the bottom of your web browser or by looking for "https" to appear at the beginning of the web page address.

4.) Valued Privacy

Along with your information security, we value your privacy. Here are some of the highlights:

  • We will not sell or rent the information we collect from you to anyone.
  • We will not share your information with any third party outside of our organization, other than those parties that are integral to fulfilling your request (e.g. shipping providers and manufacturers).
  • We only disclose collected information if we have received your permission beforehand or under special circumstances, such as when we believe that such disclosure is required by law.
  • We protect your information both online and offline. Only Swing Set Paradise employees who need your information to perform billing or customer service tasks are granted access to your personally identifiable information.

5.) Phone Assistance

Because our goal is to provide you with superior service as you shop for the best solution for your needs, we make ourselves available by phone at 1 (877) 336-5537 Monday through Friday from 9:00 am to 5:00 pm Eastern Time. Swing Set Paradise product experts are available to take orders, give personalized sales consultations, answer detailed product questions and provide general assistance. Of course, you can also order products from us online anytime, day or night.

6.) Expert Advice

Our product experts strive to give you personalized guidance and trustworthy service. As you shop in our online store, feel free to call our experts at 1 (877) 336-5537 or email them with any questions you have about our products. Count on REAL Experts who actually build Swing Sets not just sell them to also give you tailored sales consultations and reliable recommendations for products. Contact them Monday through Friday from 9:00 am to 5:00 pm Eastern Time.

7.) No Minimum Order

This means no minimum quantity and no minimum dollar purchase amount.

8.) Free Shipping On all Residential Swing Sets

Outbound shipping is free on all of residential swing sets to all locations within the contiguous United States. This includes each of the lower 48 states and the District of Columbia. If you live in Hawaii, Alaska, or in an international location, you may incur additional shipping fees, depending on the item you purchase. Moreover, please note that a small number of our products are unable to ship to Hawaii, Alaska, or internationally because of their size and weight specifications.

9.) Fast Delivery

Most of our products are shipped out within 24 to 72 hours. When purchasing a product, you have the option to upgrade your shipping speed at an extra charge.

10.) Warranty

The manufacturer will honor all current warranties on each of Swing Set Paradise products. Each products instruction manual contains the specific warranty as it applies to that product.

11.) Our Store Never Closes

Our web store never closes. Shop any time that's convenient to you, log into our site to view your order status at anytime.

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